Congratulations on purchasing your new MiRiDER

We’re delighted you chose us for your electric cycle and we’re sure you won’t be disappointed. Please register your eBike here to qualify for our full, peace of mind 2 year warranty.*

*To access the full 2 year warranty, as above, you must register your bike below within 30 days of delivery. If the bike is not registered within this time, the warranty will be limited to 1 year.

  • DD slash MM slash YYYY
  • This is usually 15 digits long for the 16 inch and 9 digits long for the 24 - we will contact you if you do not include the full number.
  • Max. file size: 16 MB.

    Please note .HEIC files (airdropped files from iPhones are not compatible with this form)

  • This field is for validation purposes and should be left unchanged.

What is not included in the warranty?

Warranty claims will not be upheld if any damage or defects are caused by abnormal use, lack of maintenance, accidental damage, prolonged exposure to moisture or liquid, such as the following:

  • Damage caused by incorrect maintenance.
  • External factors such as shocks, lightning storms, current surges, short circuit, etc.
  • Damage caused by excess exposure to the elements (e.g. rust caused by not storing bike indoors).
  • Modification of electrical components or any modifications (e.g. additions not included when purchased).
  • Any adjustments or alterations to the controller program and/or settings.
  • Paint, varnish and bike graphics.
  • Wearing parts such as tyres, shock bushings, frame bushings, brake pads, brake cables, handlebar grips, freewheels etc.

WARRANTIES ARE NON TRANSFERABLE. THE WARRANTY COULD BE VOID IF MAINTENANCE GUIDELINES IN THE MANUAL ARE NOT FOLLOWED.