MiRiDER Warranty

Congratulations on purchasing your new MiRiDER

We’re delighted you chose us for your electric cycle and we’re sure you won’t be disappointed. Please register your eBike here to qualify for our full, peace of mind 2 year warranty.*

*To access the full 2 year warranty, as above, you must register your bike below within 30 days of delivery. If the bike is not registered within this time, the warranty will be limited to 1 year.

Your Name*
Address*
Email*
Date of Purchase*
DD slash MM slash YYYY
MiRiDER Model*
- MiRiDER One 16"
- MiRiDER GB3 16"
- MiRiDER 20"
- MiRiDER GB3 20"
- MiRiDER 24"
- MiRiDER 24" GB3
Purchase Location*
- Authorised MiRiDER Retailer
- MiRiDER Direct
Full Frame Number (Underneath The Frame)*

This is usually 15 digits long for the 16 inch and 9 digits long for the 24 - we will contact you if you do not include the full number.
Photo Of Paper Receipt / Screenshot Of Digital Receipt (not the MiRiDER PDI Sheet)- (i.e. jpg, gif, png, pdf)*
Max. file size: 16 MB.
This bike is brand new and I am the original owner. I am uploading this extension request within 30 days of purchase from an official MiRiDER dealer and understand that requests outside of this time will be rejected.*
- I Agree
Please note .HEIC files (airdropped files from iPhones are not compatible with this form)
Name
This field is for validation purposes and should be left unchanged.

34387

What is not included in the warranty?

Warranty claims will not be upheld if any damage or defects are caused by abnormal use, lack of maintenance, accidental damage, prolonged exposure to moisture or liquid, such as the following:

Damage caused by incorrect maintenance.
External factors such as shocks, lightning storms, current surges, short circuit, etc.
Damage caused by excess exposure to the elements (e.g. rust caused by not storing bike indoors).
Modification of electrical components or any modifications (e.g. additions not included when purchased).
Any adjustments or alterations to the controller program and/or settings.
Paint, varnish and bike graphics.
Wearing parts such as tyres, shock bushings, frame bushings, brake pads, brake cables, handlebar grips, freewheels etc.

WARRANTIES ARE NON TRANSFERABLE. THE WARRANTY COULD BE VOID IF MAINTENANCE GUIDELINES IN THE MANUAL ARE NOT FOLLOWED.