MiRiDER Repair/Return form

The feedback from this form will assist in processing your return/repair/refund faster. Collection of your bike will not be arranged until this form response has been received. All bikes must be boxed and sealed securely. Ensure all components of the bike, such as the seatpost, is secured firmly and not loose in the box as metal on metal will cause damage and can not be claimed for. MiRiDER will also document the unboxing to ensure the best possible service. As a courtesy please ensure bikes are cleaned before returning to us.

Name(Required)
Name of the bike owner
Address of the bike owner
Name retailer
Purchase Date(Required)
Please quote the ODO mileage located on the second readout screen (press the power button to cycle screens)
Return Reason(Required)
If your reason isn't listed, please describe below.
(if requested - otherwise leave blank)
I Confirm The Bike Is Boxed, Components Are Secured In Place & That My Bicycle Has Been Cleaned Prior To Boxing(Required)
I confirm that I have not put the bike upside down in the box
Battery Key(s)(Required)
Please upload photos of your MiRiDER in side profile from both sides and one from above displaying the fold joint. Be sure to highlight any existing damage.
Drop files here or
Max. file size: 16 MB, Max. files: 10.